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FAQs

Since our products are hygiene-based, we don’t accept returns. But if there’s any issue with the product received (damaged, defective, or incorrect item), please contact us within 48 hours — we’ll resolve it quickly.
Every 6–8 hours for regular use. Our pant-style diapers offer extended protection for overnight use too.
Yes! Our Soft Touch and Organic Banana Fibre Pads are gentle, rash-free, and made with safe, skin-friendly materials.
Absolutely! Our Kiah Hygiene Spray is multi-surface friendly — perfect for toilet seats, handles, knobs, and even counters. One spray protects for up to 30 days.
Tape-style diapers are ideal for patients who are bedridden or need assistance, while pant-style diapers are best for mobile elders who can wear them like regular underwear.
Yes! Our spray is specially designed for toilet surfaces in public or shared spaces. It helps reduce your risk of UTIs, fungal infections, and bacterial exposure.