Are your sanitary pads safe for sensitive skin?
Yes! Our Soft Touch and Organic Banana Fibre Pads are gentle, rash-free, and made with safe, skin-friendly materials.
Can I buy a trial pack before committing to a large pack?
Yes! We offer trial packs for adult diapers and sanitary pads, so you can test comfort and fit before buying in bulk.
Do you offer free shipping?
Yes, we offer free shipping on all prepaid orders above ₹499. Orders below that will include a nominal shipping charge.
How do I choose between tape-style and pant-style adult diapers?
Tape-style diapers are ideal for patients who are bedridden or need assistance, while pant-style diapers are best for mobile elders who can wear them like regular underwear.
How do I reach your team for help?
Drop us an email at support@shopkiah.in or use the chat/contact form on our website. We usually reply within 24 hours.
How long does delivery take?
We usually deliver within 3–6 business days, depending on your location. Once your order is shipped, you’ll receive a tracking link via email or SMS.
I suffer from recurring UTIs. Will this disinfectant spray help?
Yes! Our spray is specially designed for toilet surfaces in public or shared spaces. It helps reduce your risk of UTIs, fungal infections, and bacterial exposure.
Is Cash on Delivery available?
COD is available for select pin codes. For faster delivery and better tracking, we recommend placing prepaid orders.